How to Manage User Accounts on a Workspace

An admin can have the authority to manage user accounts in their workspace. Here’s what they can do:

How to Edit a User Account

Here’s how to open the user editor:

1. Click on “Users” under “Management”.
2. Click on “Overview”.
3. Click on the three-dot icon next to the user that you would like to edit.
4. Click on “Edit user”.
5. Do the desired edits.
6. When you’re done, click on “Save”.

Here are the possible edit options that you can conduct:

1. Change the user profile photo here.
2. Edit the user’s first name here.
3. Edit the user’s last name here.
4. Edit the user’s email here.
5. Edit the user’s login identifier here.
6. Choose whether you want that user to receive emails from Azumuta. We recommend you to keep this box ticked, as many of our features work with emails.
7. Choose the language that will be shown on Azumuta-made contents (for example, work instructions).
8. Choose the language that will be shown on their Azumuta interface.
9. Edit the user’s job title here.
10. Edit the user’s mobile phone number here.
11. Choose whether to track this user’s time-related performance. You can track a user’s time-related performance using the Time Study feature.
12. Indicate whether this user has a Microsoft Office license. If ticked, then this user can edit Microsoft Word files on the Azumuta platform.
13. Indicate any additional notes.
14. When you’re done with your edits, click on “Save”. However, if you would like to cancel your edits, click on “Cancel”.

How to Delete a User Account

1. Click on “Users” under “Management”.
2. Click on “Overview”.
3. Click on the three-dot icon next to the user account that you would like to delete.
4. Click on “Delete user”.
5. Click on “Delete”.

How to Reset a User Account’s Password via Email

One of the users in your workspace has forgotten their password, and needs your help in resetting their password? No problem – you can help them with just a few clicks:

1. Click on “Users” under “Management”.
2. Click on “Overview”.
3. Click on the three-dot icon next to the user accounts that you would like to reset the password of.
4. Click on “Reset password”.

Afterward, an automated email that contains a link to reset their password will be sent to their email address.

How to Reset a User Account’s Password on Azumuta

1. Click on “Users” under “Management”.
2. Click on “Overview”.
3. Click on the three-dot icon next to the user account that you would like to reset the password of.
4. Click on “Set the password of the user manually”.
5. Type in the new password of their user account. Be sure to fulfill all of the password requirements that are stated underneath.
6. Re-type the same password underneath.
7. When you’re done, click on “Save”.
8. Click on “OK”.

How to Login to Another Person’s User Account

You can also login to another person’s user account. Here’s how to do it:

1. Click on “Users” under “Management”.
2. Click on “Overview”.
3. Click on the three-dot icon next to the user profile that you would like to login into.
4. Click on “Generate one-time QR code to login user”.
5. Scan that QR code with your device.

Afterward, you will be automatically logged in into that user’s profile.